I fear that it won't be possible: Impulse is the only way to patch demigod.

The beta testers should have tested the system which included activating, registering and updating the game.  And I haven't even tried multiplayer yet, that should be joyful.  Their database should take care of keys and that would be rather simple.  The reason they need time is probably because they are understaffed or have lots of issues that keep their staff busy.  Either way the paying consumer should not be held accountable.

I purchased the game with the intent of playing it out of the box like many other games before it.  There's no reason I should give them a chance because after all, it's a product like any other on the shelf and if it doesn't work then back to the store it goes.  You have 30 days to exchange it so why should a consumer have to deal with support when they can take matters into their own hands?  Warranty support should be used after the return period has expired and you have no choice but to deal with the manufacturer of the product.

I don't understand how people take the slack off of the companies that provide faulty products.  The product should work.  Period.  I corrected the issue myself and everyone that has the same key issue should exchange it at their place of purchase because it's way faster than waiting for support to tell you to prove your purchase which will delay a new key even further.  If I find I have other technical issues that require me waiting, I'm requesting a refund and done with them.  That's how I deal with any company because it's my money.  If more people took this stance then we'd see a decline of inferior products.

Well, there wasn't any beta that was requiring receiving a CD by mail ...

BTW, if there are some problem with duplicate retail keys, no beta test can find it.

what if u don't have a digital camera or scanner?  seriously, these aren't required hardware for pc's, so people simply may not have the means to send this information to stardock.

Pretty much any cell phone can take pictures these days.

sent e-mail with pics of error, pics of box, CD, manual and close up of serial.  Looking forwarding to getting on Pantheon stat!

I just wanted to let everyone here know that Stardock support has taken care of my serial number problem. I sent the photos yesterday after reading about that in this thread. They registered the new number for me in Impulse, so I didn't have to do anything. I was able to update right away and go online. So if you're still waiting, hang in there, they'll get to you!

Had an unworking reg key too. I sent my email to support with the aforementioned items last night. Still nothing but an auto-response email. Hope they fix this today so i can play tonight. It's really frustrating when the first thing you experience with a game is bugs and having to sift through the support forums.

I am getting a problem with registration when i try to download the update i put in the key thats on the back of the instruction booklet and its saying that imputted the wrong information and i checked 3 times over and it still doesnt work how can i fix this ?

Anyone know the email i should send it to? for support?

2 E-Mails to support in 2 days and still not a single response back .

OKOK

I GOT A BIG PROBLEM!

My father bought me the game, threw away the receipt or lost it and now i cant find my box cover... zomg what do i do???

i get ref204, i go tthe game case, cd booklet... but no receipt/ no cover box... will i ever be able to go online now??? I cant even return it, but I guess I could go BUY another copy. Then take a picture of the NEW box and receipt before I return it... but what a friggin hassle man

cmon starbucks halp meeeee

Did you get the autoresponse? If so, please wait until support gets back to you before sending further mails. Additional mails before you've gotten a response will only delay you in the queue. If you did not get the autoresponse, make sure to check your spam filters and such.

Please contact support@stardock.com regardless; same goes for anyone getting the ref 204 error.

dood lolz i called tham starbucks lioke the coffe store libraries. but seriousleeze, howz am i going to go online without a picture of my receipt and box covers???    I mean seriouslies if somebodies gives the games as a presents than the person with the games doesnts haves no receipt!

 zomg?!? i haves opensed pandorsas legs box?

• oh noe i naver spam support lol. i am not that kind of obnoxious peoples yo.  i only sends the first email, and yes i did get the automated response with a tickets numbers or whatevers thats things are
• thank you 'sa for yer good ol kind nature and understandings of this matters
• PS is starbucks hiring for a persons to write automated messages, cuz i thinks i will be vary good at theis becase i excel lin englich languages and speeches
• PPS beermugs rules