Everything You Want to Know About TotalGaming.Net Phase 2

A FAQ for Existing and Future TotalGaming Members

Published on June 22, 2005 By Yarlen In PC Gaming

Stardock Entertainment has just relaunched its TotalGaming.net electronic distribution service with new features, games, a redesigned website and more. As part of the relaunch, we have transitioned all of our current TotalGaming.net subscribers to our new Token-based payment system in an unprecedented upgrade program. In the following article you'll find details on everything you need to know about the next evolution of the TotalGaming service.

What Will Current TotalGaming Subscribers Get Out of the Upgrade?

Any TotalGaming subscriber with an active account on June 10, 2005 will be automatically upgraded with the following benefits:

Galactic Civilizations II: Dread Lords Final & Beta 2 (a $44.95 value)*
Permanent access to all of the games released on TotalGaming prior to June 10th (over a DOZEN games!)
10 Tokens to spend on the new games released onto TotalGaming (a $69.95 value)*
Future Beta access to our new MMORTS - Society *

How Much Will a New TotalGaming Membership Cost?

New customers can become TotalGaming.net members for just $69.95 which comes with 10 Tokens.

How Do the Tokens Work?

Each game available through TotalGaming.net costs a certain number of Tokens (for example, Galactic Civilizations II costs 5 tokens). Members can use their Tokens to purchase any of the games available through the network.

Why Use Tokens at All?

The new Token system gives us a far greater level of flexibility than what we used in the past, allowing us to sign on more games than before with a wider range of developers and publishers. In addition, the Token system gives customers a significant discount over the standalone price of the games available through the network.

And if you don't like tokens, no problem, all the games are available for purchase stand-alone.

What If I Use All of My Tokens?

We have two types of Booster Packs available: 5 Token Booster Packs are available for $34.95 and 10 Token Booster Packs are available for $65.

What If I Don't Use My Tokens Before My Membership Expires?

TotalGaming memberships never expire for new customers (Subscribers from Phase 2 of TotalGaming.net or Drengin.net should see below). Tokens are yours to use whenever you like once you purchase them.

Do I Have to Be a TotalGaming.net Member to Buy Games From the Network?

No. You can purchase games individually. The reason for a TotalGaming.net membership is that if there are multiple games you want, then you would want to get a membership so you can get the games at a discount.

Can I Return a Game If I Don't Like It?

No, but nearly every game on the TotalGaming network has a demo version so that people can try before they buy; these are available for free download from the TotalGaming website. In addition, people can post on our Forums to see what others think about a particular title, read reviews from various gaming websites and more. This restriction does not apply for those who buy a game standalone.

What If I Can't Get a Game to Run?

If you have trouble getting a game to run, we'll work with you to resolve the problem. If we're unable to get the title to run on your PC, we'll escalate support to the developer of the program. If you still can't get the game to run after that, we'll refund your Tokens for that title.

What Happens to My Games If I Get a New PC or My Games Get Lost?

Once you purchase a game from TotalGaming, it's yours forever. You will be able to re-download the latest version of your games using our Stardock Central application at any point in the future.

Can I Backup My Games?

Absolutely. Stardock Central will allow you to archive the games you purchase through TotalGaming, which you may then copy to other media (i.e., CD, DVD, removable hard drive, etc.). You will need a copy of Stardock Central to reinstall your archives, however.

* Limited time offer that expires September 30, 2005. Users whose accounts would have expired by June 30, 2005 that have not logged in by September 30, 2005 are not eligible. Transitional tokens expire on December 31, 2006.

Comments (Page 4)

Yarlen

on Jul 01, 2005

The wheels are already turning on a number of new games...

Zoomba

on Jul 01, 2005

Any hints?

Yellow Sign

on Jul 01, 2005

Okay, I really like the concept of TGN, but there is one problem - I'm a guy from europe without a credit card.
Is there any chance that another paying method is implemented?

Yarlen

on Jul 01, 2005

Zoomba - Not yet, too early. I can tell you that a new version of Reaktor will be appearing soon, tho.

Yellow Sign - The only other method would be for you to send us a check or money order in U.S. funds for the TGN membership. If this is something you'd like to do, please email me (bclair@stardock.com).

Vexrm

on Jul 01, 2005

I know I'm being an increadable pest, but since the 28th has come and gone I'm curious if there's a new ETA for getting new subscribers on phase two. I'm wanting to know when my credit card will be charged and all.

joeKnowledge

on Jul 04, 2005

Also:

I just read that casual games are on the come up. It is now a 250 million dollar indrusty and moving up. Places like Yahoo Games, shockwave.com and others are becoming more popular.

I think Total Gaming.net is the future.

Here is the link:
On screens, but not store shelves: Casual games

And on the NY Times as well:
Link

Yarlen

on Jul 04, 2005

Hopefully this week, if all goes well. We wanted to get some more SDC changes in place before opening up things publically.

Yarlen

on Jul 04, 2005

Heh, ironically Diner Dash is one of the games I've been looking at lately. It's surprisingly addictive and yet simple to play.

wwscott

on Jul 05, 2005

I was a "TotalGaming subscriber with an active account who signed up or renewed with us prior to June 10, 2005". I also pre-ordered GalCiv2 a couple of months ago. Will I still be billed for the pre-order or is this being looked after quietly in the background now that it's a free benefit?

Yarlen

on Jul 06, 2005

Interesting nickname.

This isn't something we're looking at automatically, but I've passed this along to the proper person for you.

Xaviar21

on Jul 06, 2005

Hrm.. I apologize if this becomes a double post.. But your website's acting a bit weird for me.. I started getting a bunch of "Customer ID must be > 0" errors whenever I tried to do.. well.. pretty much anything. And instead of "Welcome Xaviar21, [Logout]" or whatever, at the top, it said "Welcome , [Logout]"

So anyway, I logged out and back in and it seems to be working again, but my question was..

Were we supposed to get those 10 tokens already? Because if so, I seem to have missed out on mine.. SDC and the website tell me I've a whopping 0 tokens..

Which is kinda sad, to me.

[edit]Oh, also.. GalCivII wants a serial number of some sort.. I tried my TGN serial, but it didn't work out so well. Could be I'm missing something.

Or am I just confused, and I am not supposed to have access to GalCivII and 10 tokens? I dunno. Most of the people here seem a bit more informed than me, but I've been out of the internet-on-the-whole loop for a couple months.

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